Capture and Export Leads from Your Widget

Track leads from renders and chat in the AIBCO Leads tab. Filter, review, and download CSV exports. Leads are always available on every AIBCO plan.

Every visitor who shares their contact details in the AIBCO widget becomes a lead. Track, filter, and export all captured leads in the Leads tab so you can follow up and grow your pipeline.

Where to find leads

Open your AIBCO dashboard and go to Logs in the left sidebar, then click the Leads tab: aibco.ai/dashboard/logs → Leads. This table is your central record of every visitor who submitted their information through the widget.

How visitors become leads

Visitors turn into leads through two paths in the widget. Each path captures slightly different details.

1. From a render

   After a visitor generates a visualization, they are asked for their email address: either to view the results (“Enter your email to view your renders”) or to have them emailed (“Want these renders emailed to you?”). Submitting the email turns them into a lead and sends their renders to their inbox automatically.

2. From chat

   During a conversation, the AI assistant can offer an inline contact form. Submitting it captures the visitor’s name, email, phone number, and message.

A visitor is only asked for an email once across all sessions. If they have already provided it in a previous visit, they will not be prompted again.

What the Leads table shows

The Leads table summarizes each contact. Rows are not clickable and cannot be deleted individually.

Column	What it shows
Contact	Email address and phone number. Shows a dash if a field was not provided.
Name	Captured name. Only populated for leads from chat.
What they wanted	For render leads: the product and placement they were viewing. For chat leads: the start of their message.
From	A badge reading render or chat so you know the source.
When	Relative time, for example “5m ago” or “yesterday”

Use the filter pills above the table to narrow results: All, From renders, From chat, and Has phone.

Export leads

Click Download CSV to export the full table. The CSV includes: source, email, phone, name, message, product name, placement, render count, when, and conversation ID. Import this file into your CRM or any spreadsheet to manage follow-ups.

Leads are never restricted by plan. On every plan, including Free, your leads and their contact details stay visible and exportable. This includes after your free analytics period ends. Plan gating never hides your leads.

Lead rows are deleted after the retention window shown above the table (90 days by default). This is a hard delete of the row and applies on every plan, including paid plans. Download the CSV regularly or push leads into your CRM as they arrive. Once a lead ages out, it is gone.

The full story behind a lead

Lead rows show a summary only. To see the full transcript for chat leads, open the Conversations tab in Logs. It contains every message, the visitor’s contact details, and any renders they generated.

Transcripts age out on the same retention window. Note that the Conversations tab is one of the tabs that locks on the Free plan after the free analytics period ends.

Related topics

Analytics overview

Understand visitor engagement with renders, funnels, and product performance.

Credits

Learn how credits are spent on renders, scans, and chat messages.